Service Hotline
0800 7711 9911 Deutsche Hotline
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Monday – Friday 09.00 am – 6.00 pm
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Carsten K. Rath

„Everything matters. ALWAYS.“

Entrepreneur CARSTEN K. RATH is an internationally renowned leadership and service excellence author and keynote speaker. For his innovativeness in the fields of service and leadership, the “No. 1 Service Expert in Germany” (n-tv) has been honored with a number of awards such as the “Employer of the Year” and “Host of the Year”. As a keynote speaker, he gives companies from different industries valuable input on topics like customer excitement and sustainable leadership. On the board and executive level, management consultant Rath is highly appreciated and hired for his experience, his strength in getting things done and his courage to strike new paths. In his speeches, Rath can use his own company as well as 25 years of experience in leadership on four continents to provide examples for what really matters in the digital age: the interaction of customer excitement through a high service level and leadership in the name of freedom. Motivating, innovative and with a great entertainment factor, Rath teaches concrete strategies that can be directly realized in the companies.

SERVICE EXCELLENCE SPEECHES:

  • For Companies/Executives:
    Service is the future: customer excitement in the digital age.
  • For Employees/Motivation:
    The secret of customer excitement. (Digital) service excellence is an attitude.
  • For Sales/Distribution:
    Service. Power. Turnover. How customers become fans for life.

 LEADERSHIP EXCELLENCE/ MOTIVATIONAL SPEECHES:

  • For Companies/Executives:
    Leaders in a free world. Leadership in the digital age. 
  • For Employees/Motivation:
    Let them do it. Why it‘s worth it giving your employees freedom.
  • For Sales/Distribution:
    Freedom without leadership is just an F-word. Because your  customers do care how you run things.

AWARDS:

  • Employer, Hotel Manager & Host of the Year
  • Innovation award of the German Tourism Industry
  • TripAdvisor “Certificate of Excellence”
  • Innovation Award IT of the “Initiative for SMEs”
  • Top 100 “Erfolgstrainer” (Success Trainer&Coach) Germany/Austria
  • Special Award of the “5-Star Speaker Agency”

AOK, BDO AG, BMW Group, Cisco, Daimler Benz, Davos Region, DERTouristik, Deutsche Telekom, Engadin/St. Moritz, Falke, Hapimag AG, Hotel Sacher, Kempinski, L‘Oréal Deutschland GmbH, Lufthansa, Manager Magazin, Mazda Motors Deutschland, Mazda Motor Europe, McDonald‘s, Mein Schiff, MHK, Mustang, Niagara Uni, Porsche, Rentokil, Shell, Siemens, TechnoAlpin, Expert, Thurgauer Kantonalbank, T-Mobil, TUI, Uni St. Gallen, Wüstenrot, CAPITAL, OMV, Shell
u. v. m.

 „Carsten Rath leads – he is Germany's Number One Expert in Leadership.”
Dietmar Axt, CEO, MUSTANG

 "Carsten K. Rath is THE service expert in Germany."
n-tv

"An inspirational and lively presentation – Carsten K. Rath is a great personality – memorable examples – great input –confirmation of our attitude and our actions – we're on the right track!"
Thomas Winker, AOK

"Carsten Rath's service excellence speech during our dealer conference was characterised by inspiring know-how and goal-oriented anecdotes. An ideal mix with a tailor-made approach to reach out to the merchants both in terms of content as well as emotionally."
Andreas Sieben, Director Aftersales, BMW Group

"Carsten K. Rath's speech was extremely successful thanks to his goal-oriented focus on our "core standards". And with the subsequent "magic moment" of the signed book, we were able to surprise our guests again."
Manuel Carrasco Pigazos, Hapimag AG 

Das beste Anderssein ist Bessersein: Die Geheimnisse echter Service-Excellence
Das beste Anderssein ist Bessersein: Die Geheimnisse echter Service-Excellence

Redline Verlag

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Sex bitte nur in der Suite: Aus dem Leben eines Grand Hoteliers
Sex bitte nur in der Suite: Aus dem Leben eines Grand Hoteliers

Verlag Herder

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Für Herzlichkeit gibt's keine App: Service-Excellence in digitalen Zeiten (Business)
Für Herzlichkeit gibt's keine App: Service-Excellence in digitalen Zeiten (Business)

GABAL

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Ohne Freiheit ist Führung nur ein F-Wort: Mitarbeiter entfesseln - Kunden begeistern - Erfolge feiern (Dein Business)
Ohne Freiheit ist Führung nur ein F-Wort: Mitarbeiter entfesseln - Kunden begeistern - Erfolge feiern (Dein Business)

GABAL

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55 Gründe, ein Grand Hotel zu eröffnen
55 Gründe, ein Grand Hotel zu eröffnen

Murmann Publishers GmbH

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30 Minuten Freidenken für Führungskräfte
30 Minuten Freidenken für Führungskräfte

GABAL

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Category
Management & leadership
Fees

Keynote speech: Honorary group D

Daily rate: Honorary group D

Lecture languages
German German
English English
Swiss German Swiss German
Videos