Sabine Hübner

Put your service ideas into motion

When the words “Service improvement” comes up in the board rooms of any companies, the name Sabine Hübner is at the top of every list of specialists. Sabine is a successful entrepreneur, author and brings her extensive knowledge directly out of the business world. She is a member of an elite pool of speakers such as “To profit from the Best” and “German Speakers Association”. In 2009 she was awarded with the renowned “Conga Award” and the TV-channel “Pro 7” named her “Number One Service Expert in Germany”. With fresh ideas and an equally charming and impressive style, she manages to captivate her audience. As a result, she is able to bring service aspects to fruition. She motivates her audience to reassess their point of view towards service attitude in their companies.

Sabine Hübner -

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Topics

Service is the secret of success

What differences will excellent customer service make? How will it come across in your service performance?
Today´s service strategies for the demands of tomorrow
How you can score points and how fresh ideas can bring you an unassailable competitive advantage.

Service beats the price

Satisfaction is not enough. Excellent service as the key to market leadership
What is the chance of a high customer loyalty in an ever-increasing price-awareness society?
How you can reach greater success with innovative service ideas, by offering just that little bit more.

Practiced Service culture – from pipe dream to reality

How you create your own Service-DNA and how you bring your Service values to life.
Use your employees as the heart of your customer loyalty. How you can give your Service mentality sustainable anchorage
From a “Service department” to a “Service company”

Fees

fee on request

Languages

German, English

References

Her list of clients includes well-known companies such as:
Allianz, BASF, BMW, Brax, Deutsche Bank, DSL-Bank, Henkel, John Deere, Land Rover, L´Oréal, Lufthansa, Miele, RWE, Schwarzkopf, Swisscom, T-Mobile, UBS, Winkhaus

„Sabine Hübner is the No. 1 Service Expert in Germany”
Pro 7

“Thank you very much. With your charm and your unquestionable competence you captivated the audience”
G. Zenhäusern, KUONI Reisen AG

“Your CSI of the questionnaire of our participants in Tampa was an amazing 91!!! That was by far the highest score and has set a new benchmark.”
D. Weihrauch, John Deere

“With your presentation you touched the nerves of our guests perfectly. Your speech was one of the biggest reasons why our conference was an absolute success. The audience was enthralled.”
K. Stolzenberger, Uzin Utz AG

“Once again many thanks for the fantastic presentation. I am so full of energy and ideas. If I changed my responsibility, I would switch to the “dollop of cream” production.
H. Bacchilega, Swisscom AG